Support

Shippings

Thank you for shopping at Forest Decor™. Our goal is your 100% happiness with our hand-crafted products, so we want you to love what you bought. We appreciate your business. If you are not entirely satisfied with your purchase, we’re here to help.

Shipping

All orders (including custom engraving orders) are typically processed within 24 hours. If your order is placed over the weekend or US holiday, the order will be processed the first following business day. All orders over $49 ship FREE with a 3-day shipping.

Once your order has been placed, you will receive an order confirmation.

Once your order ships, we will send you a confirmation with the tracking number.

International Orders

International shipping prices vary by territory. See the shipping costs and speeds at checkout.

Standard international shipping for Canada and Europe typically takes 4-15 business days, the rest of the world 8-15 business days.

Please note the BUYER is responsible for all duties and taxes accessed by your country. Potential duties and taxes are not included in your shipping price.

Proof Orders

If you requested a design proof for your custom order, we will follow-up with an email before your item is completed and shipped. Please note that if we don’t receive a response regarding the proof, we may process and send your order after 72 hours without an approval. In general, orders including a proof request can delay the order 1-3 business days.

Rush Processing

Orders requesting rush processing before 12pm EST are processed and dispatched on the same day. However, if you requested a design proof along with the rush processing, the order may or may not be able to ship the same day due to the additional work and waiting time involved. Additionally, if your order involves complex recipe cleanup, custom design artwork (such as a logo cutting board without having necessary engraving file) or quantity of items over 20, it will generally be dispatched the following day. Rush processing in these cases prioritizes immediate attention, ensuring faster completion compared to orders without this priority.

Modifying an Order After Placement

Should adjustments be necessary after placing your order—be it changing personalized details, updating the address, or seeking cancellation—kindly reach out to us as soon as possible. While we will do our best to accommodate your requests, once an order enters production, it won’t be possible to make any modifications or cancellations. Please contact us at your earliest convenience.

Contact

Get in touch with us if you have any questions or inquiries.

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